Refund Policy
We want your complete satisfaction, nothing less.

Money-Back Guarantee:

Not satisfied with your Reclaim website design? We'll refund your money, no questions asked.

How it works:

Upon signing up for your Reclaim website plan, you will be asked to agree to our Terms of Service, and your credit card will be charged for the total of your Reclaim website. Then you complete our Website Questionnaire form. From here, we get working on your website design.

After you receive the initial mock-up of your Reclaim website, you have two options:

  1. Respond with "We love it!" and give us up to 15 things to change on the design.
  2. Respond with "This design isn't for us," and we will promptly refund your payment in full.

Restrictions:

If changes are requested to the website design, the payment becomes non-refundable. A client who is not satisfied with their website design, must request a refund prior to any revisions being made.

A client is only eligible for a refund if they are not satisfied with their Reclaim website design. Non-design related issues will not be considered when refunding payment.

Monthly Payments:

Clients are charged $35.00 per month for website support and hosting services. This charge goes into effect beginning 30-days after initial sign-up & payment. If the client requests a refund for design-related reasons prior to this 30-day mark, they will not be charged any monthly payments.

So there's really no risk. If you don't like it, you don't pay anything. Reclaim your small business website now »